Pay your bills on time, every time
Take care of your bills automatically by scheduling them to be taken out once or on a recurring basis, or use Bill Pay to pay your friends and family. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It's safe, secure and easy to use!
Benefits of using our Bill Pay service:
- Save time: With Bill Pay, you can receive and pay your bills online, all in one place. That means no more visiting multiple websites to pay bills or trips to the post office to mail checks.
- Save money: Paying bills online saves on postage, envelopes, late fees and checks.
- Stay organized: Your payment history is stored in your online account, so you won't have to sort through paper receipts or visit multiple websites to access past transactions.
- Gain peace of mind: Paying bills electronically means no risk of mailed checks getting lost or stolen.
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Enroll in E-Documents and alerts within digital banking and never wonder what your balances are.
Low Rates
As a credit union member, you get to take advantage of lower rates than the big banks.
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You'll both receive $50 when you refer a friend or family member.
What is Bill Pay?
Payments is a service that allows you to pay virtually anyone or any company through your digital banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It's safe, secure and easy to use.
What are the primary benefits of Bill Pay?
Here's a quick list of the many ways you can benefit from using Payments.
- Save time. With Bill Pay, you can receive and pay your bills online, all in one place. That means no more visiting multiple websites to pay bills or trips to the post office to mail checks. In addition, smart features such as recurring payments allow you to automate regular bill payments.
- Save money. Paying bills online saves on postage, envelopes, late fees and checks. If you pay just 10 bills per month, you can easily save over $110.00* per year.
- Stay organized. Your payment history is stored in your online account, so you won't have to sort through paper receipts or visit multiple websites to access past transactions.
- Gain peace of mind. Paying bills electronically means no risk of mailed checks getting lost or stolen. Plus, you can stop worrying about missing a bill payment when you set up reminders and automated recurring payments.
- Help the environment by saving paper. With Bill Pay, there are no checks to write or envelopes to mail. That's good news for you and the environment.
*Savings are approximate and based upon the average annual cost of stamps, envelopes and checks required for paying 10 bills per month.
Who can I pay with Bill Pay?
You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.
How do I enroll in Bill Pay?
It’s easy to enroll in Bill Pay. Just log in to your digital banking account and click the "Bill Pay" tab to access the short enrollment form.
How do I start using Bill Pay?
The first step is to add a payee, the person or company you wish to pay. Here’s how easy it is:
- Log in to your digital banking account and click the "Bill Pay" tab.
- Click the "Add a Payee" button on your home page dashboard.
- Enter the requested information. Typically this information can be found on your latest bill statement.
Once you add your payee, you can start making payments in seconds.
How do I pay a bill with Bill Pay?
- Find your payee on the Bill Pay dashboard.
- Enter the payment amount and date, then submit.
Is Bill Pay secure?
Paying bills online is one of the safest ways to pay your bills. Bill Pay help guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real-time access to your Bill Pay activity.
How are the scheduled bill payments processed?
Most scheduled payments are sent electronically and funds are withdrawn from your account on the payment date.
When will funds be withdrawn from my account after I've scheduled a payment?
Funds for bill payments, including payments processed by Check or Electronic methods, will be withdrawn on the process date. The process date is the date that you schedule the payment to be sent.
There are two times a day that the availability of funds will be verified and withdrawn from your account – 8:00 a.m. Eastern Standard Time (EST) and 3:00 p.m. EST.
There are two times a day that the availability of funds will be verified and withdrawn from your account – 8:00 a.m. Eastern Standard Time (EST) and 3:00 p.m. EST.
- If the funds are available at the 8:00 a.m. verification time, they will be withdrawn from your account and sent at 3:00 p.m.
- If the funds are not available at 8:00 a.m., but are available prior to the 3:00 p.m. verification time, they will be withdrawn and sent at 3:00 p.m.
How long does it take before my payment is received?
Generally, your payment is received within 2 to 7 days, depending on whether or not it is sent electronically or via paper check.
Will I be able to complete a stop payment to a merchant?
Yes, if you call or contact Financial Plus before your process date OR if a check has been mailed a stop payment can be placed on your account for an additional fee (please refer to our most current Fee Schedule for the Stop Payment fee).
Will my bill still be paid if there are not enough funds in my account?
If your bill payment exceeds the available balance in your account and you are enrolled in Courtesy Pay and funds are available, your bill payment will be processed. A Courtesy Pay fee will apply. If you do not have the funds available in your account by 3:00 p.m. EST on the process date, we will attempt to verify funds at the next processing cycle which starts the following day. If the funds are not available by 3:00 p.m. on the second day, a third attempt will be made at the next processing cycle the following day. If the funds are not available by 3:00 p.m. the transaction will be cancelled. No fee will be applied.
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